Important Information
Policies
To help make your stay at Sheraton Gateway Los Angeles Hotel in Los Angeles as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
The property's rules are straightforward, with an adult check-in requirement, smoke-free setting and defined pet conditions.
The policies at Sheraton Gateway Los Angeles Hotel list check-in from 4 PM and check-out by 11 AM. The minimum age to check in is 18, and guests must provide photo identification and a credit card at arrival. The property is smoke-free and welcomes pets, with a maximum weight of 40 pounds and a limit of two pets per room. Cancellation and prepayment terms vary according to the accommodation selected. Valet parking is available, while the airport shuttle provides complimentary transportation to and from Los Angeles International Airport. The hotel's amenities and services can therefore be useful for both short airport stays and longer visits, but individual reservation terms should be checked for the selected accommodation.
- Check-In and Check-Out
Check-in begins at 4 PM, while check-out is by 11 AM. - Minimum Check-In Age
The minimum age to check in is 18. Guests are required to present photo identification and a credit card at check-in. - Smoking Policy
Sheraton Gateway Los Angeles Hotel is a smoke-free property. - Pet Policy
Pets are welcome. The stated maximum pet weight is 40 pounds, with up to two pets permitted per room. - Children
The available property information does not state a separate minimum age for children staying at the hotel. Occupancy depends on the selected accommodation. - Extra Beds and Cribs
The available property information does not establish a universal extra-bed or crib policy. Requirements should be checked against the selected accommodation. - Cancellation
Cancellation and prepayment policies vary according to the accommodation type selected. - Parking
Valet parking is available at the property. Parking terms are separate from the complimentary airport shuttle service. - Airport Shuttle
The complimentary airport shuttle operates 24 hours a day, seven days a week, providing transportation to and from Los Angeles International Airport. - Accessibility
The property has elevators and accessible hotel features, including accessible pool entry through a self-operating lift or sloped entry.